Pool Repair in Highland Village, TX
When a Highland Village pump will not hold prime, or the waterline falls overnight, start with the equipment pad. Highland Village is in Denton County. Lake Lewisville lies along the north side of town. Flower Mound and Lewisville are the next towns over. FM 407, also called Justin Road, runs along the south edge, and FM 2499, also called Long Prairie Road, runs north through town. Lucent Pools comes to the house and says what the pad is doing before anyone talks about a new unit.
Call 817-339-6770Pad diagnosis beside Lake Lewisville
A pump with weak flow, a noisy bearing, or a prime that will not hold is a motor, seal, or impeller problem until the test says otherwise. We diagnose filter pumps and booster pumps, repair or replace the motor, and install new seals. Cloudy water, once the chemistry already looks acceptable, usually means a dirty or damaged cartridge, DE grid, or sand bed. We clean all three, inspect the tank and the valves, and repair or replace the filter when cleaning is not enough. Heaters get the same order: flow, supply, then the box. We check common Jandy, Raypak, and Rheem heaters and heat pumps, and we say when a weak pump is pretending to be a failed heater. We service and repair all pool equipment brands, including Jandy, Pentair, and Hayward. We are an Authorized Jandy ProEdge Warranty Station and can also help with Pentair and Hayward warranty claims.
Leaks at the equipment, not a guess about the shell
A wet pad, air in the returns, or a level that drops with the autofill running often starts at a seal, a valve, a filter tank, a heater fitting, or a union. We can see many of those without cutting the deck. A line in the ground, the shell, a skimmer, or a light niche may need pressure or dye after the pad is ruled out. Call 817-339-6770 and describe whether the loss is steady, whether the pad is wet, and whether the pump is pulling air.
Timers, niche lights, and salt systems
If a timer, actuator, or control panel skips its schedule, the pool only partly runs. We diagnose automation and controllers on site. A dark niche can be the lamp or LED fixture, the gasket, the niche, or the feed behind it. A salt system that stops making chlorine, with plates that still look clean, is often the cell, the power supply, or the flow switch. We test it and replace a worn cell when the reading says the cell is done. We repair in-ground pools and in-ground spas. We do not repair portable hot tubs.
Booking a Highland Village visit
Call 817-339-6770 or use the contact page. Say what stopped, and whether the pool has an in-ground spa. Monday through Friday, 8:00 AM to 6:00 PM. Saturday closed. Sunday closed. 25+ Years in the Pool Business. Family and veteran owned. We repair the same day or next day when parts and schedule allow. A pool that already runs and needs a weekly visit belongs on the residential maintenance page. Interior, tile, and deck work belongs on the pool remodeling page.
Repair pricing
Call 817-339-6770 for a quote. Our standard rates are on the pool repairs page.
Frequently asked questions
What do you repair on a Highland Village pool?
Automation and controllers, filters, pumps, heaters, heat pumps, manifolds, plumbing, valves, pool lights, salt systems, and sanitizers. Bring the symptom. We start with the part that stopped. Call 817-339-6770.
Do you repair and replace Jandy, Pentair, and Hayward equipment?
Yes. We repair all major brands, including Jandy, Pentair, and Hayward. If a repair will do the job, we fix the equipment you have. When something needs replacing, we usually recommend Jandy. As a Jandy ProEdge builder and dealer and an Authorized Jandy ProEdge Warranty Station, we can give you a 3-year warranty on new Jandy equipment. The choice is always yours, though. If you'd rather stay with your current brand, we'll supply and install that instead.
Can you tell a heater fault from a flow problem?
Yes. We check flow and the gas or electrical supply before we call the heater failed. Common Jandy, Raypak, and Rheem heaters and heat pumps are part of that diagnosis. Repair or replacement comes after that, and you choose the brand if something has to be replaced.
What are your hours?
Monday through Friday, 8:00 AM to 6:00 PM. Saturday closed. Sunday closed. Call 817-339-6770 or use the contact page to request a visit.
How is a Highland Village repair priced?
Call 817-339-6770 for a quote. Our standard rates are on the pool repairs page.
What is covered under the repair warranty?
Repair workmanship is covered for 90 days. Parts carry their manufacturer's warranty, and new Jandy equipment we install carries a 3-year warranty through our Jandy ProEdge status.
Related pages
Lucent Pools repairs pool equipment in Highland Village. Based in Dallas–Fort Worth, serving Fort Worth and most of the Metroplex.
Lucent Pools is insured.