Pool Repair in Southlake, TX
A Southlake visit starts by finding the part that failed: a pump that will not prime, a heater that shuts off, an automation panel that skips its schedule, or an in-ground spa that will not hold temperature. We repair in-ground pools and in-ground spas. We do not repair portable hot tubs. Lucent Pools diagnoses the equipment before we recommend a replacement. We serve homes in Stone Lakes and across Southlake.
Call 817-339-6770What the visit starts with
A pump that will not prime, a heater that shuts off, a dark light niche, or a pool that loses water can all look like a job for new equipment. The fault is often a seal, a valve, a salt cell, a gasket, or a controller setting. We start on the equipment pad. We check the pump and motor, including booster pumps, the filter, the heater or heat pump, the automation and actuators, the valves and manifold, the lights, and the salt system or other sanitizer. We service and repair all pool equipment brands, including Jandy, Pentair, and Hayward. We are an Authorized Jandy ProEdge Warranty Station and can also help with Pentair and Hayward warranty claims.
An in-ground spa, a waterfall, and the valves between them
A backyard that runs a pool and an in-ground spa, or a pool and a waterfall or sheer descent, has more valves and actuators than a single-body pool. The controller has to send each one to the right position. When a schedule skips, a valve stays put, or the in-ground spa will not isolate from the pool, we diagnose the automation on site. We check timers, control panels, and actuators. We restore the control you already have before we recommend a new panel.
Roads into Southlake
Southlake sits in northeast Tarrant County, with a small part of the city in Denton County. Grapevine, Colleyville, Keller, Westlake, and Trophy Club border it. We come to homes in Clariden Ranch and the rest of the city. We reach houses from State Highway 114, from FM 1709, also called Southlake Boulevard, and from Carroll Avenue. We come to your property. If your address is inside Southlake, call and we will confirm the visit.
Leaks show up on your Southlake water bill
Southlake bills pool filling as normal water use, and pool filling does not qualify for a leak adjustment. A leaking pool shows up on your own bill. Southlake meters can send usage alerts through EyeOnWater, which is often how owners first notice. The wet spot may be a pump seal, a union, a valve, a filter tank, or a heater fitting you can see, or it may be plumbing, the shell, a skimmer, or a light niche. We tell those apart before the deck is opened. Heater calls include common Jandy, Raypak, and Rheem units. A dark light gets a look at the fixture, the gasket, the niche, and the feed. Call 817-339-6770.
Southlake water and scale
Southlake buys its water from the City of Fort Worth. Southlake's FY2026 water quality report lists hardness of 108 to 150 ppm (6 to 9 grains per gallon), alkalinity of 99.7 to 124 ppm, and pH of 7.8 to 8.5. That leaves scale on tile, in heaters, and on salt cells, and we check for it on repair visits. If a repair needs the pool drained, the same report asks residents to let pool water sit in the sun to lose its chlorine before draining. Southlake's drought plan lists filling and refilling pools as non-essential water use, so check the current stage first. We serve homes across Southlake, including Monticello Estates.
When the pad is fine and the surface is not
A seal, a motor, a cell, or a valve is a repair. A rough or chalky interior, stained plaster, loose tile, or coping that has failed is pool remodeling. If the diagnosis shows the surface is the problem, we point you to the pool remodeling page. Monday through Friday, 8:00 AM to 6:00 PM. Saturday closed. Sunday closed. Lucent Pools has 25+ Years in the Pool Business. Family and veteran owned. Call 817-339-6770, tell us the symptom, and we repair the same day or next day when parts and schedule allow.
Repair pricing
Call 817-339-6770 for a quote. Our standard rates are on the pool repairs page.
Service calls start at $85. See the full rate card.
Starting rates exclude tax and parts. Final pricing depends on the equipment, parts, and brand.
Frequently asked questions
What equipment do you repair in Southlake?
We repair a pump or motor, a filter, a heater or heat pump, the valves and panel that move water between the pool and an in-ground spa, the plumbing, a light, or a salt system. We also follow a leak from the pad into the lines. We serve homes in Southlake Woods, too. Call 817-339-6770 and name the symptom.
Do you repair and replace Jandy, Pentair, and Hayward equipment?
Yes. We repair all major brands, including Jandy, Pentair, and Hayward. If a repair will do the job, we fix the equipment you have. When something needs replacing, we usually recommend Jandy. As a Jandy ProEdge builder and dealer and an Authorized Jandy ProEdge Warranty Station, we can give you a 3-year warranty on new Jandy equipment. The choice is always yours, though. If you'd rather stay with your current brand, we'll supply and install that instead.
Can you repair an in-ground spa or a water feature?
Yes, when the fault is in the pump, heater, valves, lighting, or plumbing that serves it. We repair in-ground pools and in-ground spas. We do not repair portable hot tubs. Adding an in-ground spa, a waterfall, or a sheer descent is pool remodeling, and that work is on the pool remodeling page.
Will Southlake adjust my water bill for a pool leak?
No. Southlake bills pool filling as normal use, and pool filling isn't eligible for a leak adjustment, so a leaking pool costs you directly. EyeOnWater usage alerts can flag it early. Call 817-339-6770 and we will find where the water is going.
When should I remodel instead of calling for a repair?
Choose pool remodeling when the interior is rough, stained, or cracking, when tile is falling, or when the coping has failed. Resurfacing, new tile, new coping, and decking are on the pool remodeling page. A failed pump, heater, valve, or salt cell stays a repair.
What hours can I call?
Monday through Friday, 8:00 AM to 6:00 PM. Saturday closed. Sunday closed. Use the contact page if you want to write instead of calling during those hours.
How do you price a Southlake repair?
Call 817-339-6770 for a quote. Our standard rates are on the pool repairs page.
What is covered under the repair warranty?
Repair workmanship is covered for 90 days. Parts carry their manufacturer's warranty, and new Jandy equipment we install carries a 3-year warranty through our Jandy ProEdge status.
Related pages
Lucent Pools repairs pool equipment in Southlake. Based in Dallas–Fort Worth, serving Fort Worth and most of the Metroplex.
Lucent Pools is insured.