Lucent Pools SMS Terms
Effective October 23, 2026
Program
Lucent Pools Missed-Call Texts. Lucent Pools LLC ("Lucent Pools") sends texts from 817-339-6770. If you call us and the call ends before we can help (you hang up early, the call drops, or we can't connect you to our staff), we may send one text to the number you called from so you can tell us what you need. After that, we text only to reply to you about your request. We don't send marketing or promotional texts.
How we tell you
At the start of every call, our phone greeting says: "Hey, thanks for calling Lucent Pools. I'm Lucent's automated assistant, and this call may be recorded and transcribed. If the call ends before we can help, we may text you once at this number. What can I help you with?" If you call us after hearing this notice, we may send that one text about your call. You never have to accept texts to get service. Just say no, or reply STOP.
Frequency
Message frequency varies: usually one text after a missed call, no more than one automated text to the same number in 7 days, plus replies to your messages.
Cost
Message and data rates may apply.
Opt out
Reply STOP at any time (STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, and OPTOUT also work). You can also tell us on a call, email service@lucentpools.com, or text something like "stop texting me." We'll send one text confirming you're unsubscribed, and then no more texts. To start again, reply START.
Help
Reply HELP, call 817-339-6770 (Monday–Friday, 8:00 AM–6:00 PM CT), or email service@lucentpools.com.
Wrong number
If you got a text from us but didn't call us, reply STOP and we won't text that number again.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
See our Privacy Policy at lucentpools.com/privacy. We don't sell or share your mobile number or text consent with anyone for marketing.